At Allstak, we care about your privacy and are committed to protecting your information. This policy explains how we collect, use, and protect your data when you use our error monitoring and server performance services.
Information We Collect
To provide effective service, we collect some data sent by your applications and servers, including:
Error logs (to identify technical issues and help resolve them). Our system contains advanced security mechanisms that automatically filter any sensitive data that may be accidentally sent in error logs, replacing it with ******* before sending, in addition to encrypting it to ensure privacy.
Server performance metrics (like response speed and resource usage).
System environment information (version and basic configurations).
IP addresses (but they are encrypted and cannot be decrypted, used only to count visits without revealing user identity).
How We Use Your Information
We use collected data to:
Improve your service and ensure smooth operation.
Send alerts about application errors for quick fixes.
Analyze performance and provide reports to help business development.
Ensure service security and prevent unauthorized use.
Data Protection
Your data protection is our priority. We implement best security standards:
Encrypt data in transit and at rest.
Conduct regular security reviews.
Strict access controls so only authorized personnel can view data.
Secure hosting in trusted data centers.
Regular backups to prevent data loss.
Data Retention
We retain data only as long as needed to provide service or as required by law.
You can request data deletion anytime.
Contact Us
For privacy policy questions, email us at: [email protected]